So as you lovelies out in BloggyLand know that this time of year in some cases cause me some anxiety. Not only do I have past flashbacks of when I used to work in retail but I had to have the holidays shoved down my throat as early as August when it came to the planning and merchandising our departments. So to say the least I have a really really bad taste in my mouth from Thanksgiving to after New Years. I take a break from in store shopping during the month of November until the end of December. I do all of my shopping online during this time except for the grocery store.. Maybe it is because I am getting older and huge crowds bug the shit out of me. Or is it perhaps is that the stores get so over packed with shitty Xmas merchandise that as soon as I walk into the store it gets hard to breath. You would think that after all these years friggin Macy's would chill out on the thousands of ugly Xmas sweaters but obvi. someone out there is buying this crap in order for it to be ordered year after year.
What also gets me this time of year is the shitty customer service that some stores have. It is unbelievable that some people still hold jobs in this country. When I worked retail*and walked 11 miles in the snow* the shit that passes for customer service today would have never flown at our stores. Your ass would have been canned right then and there. I broke the cardinal rule of not going into stores during this time of year and got myself f8cked twice in 10 days. We needed a new fridge, went to buy new fridge at major appliance electronics company - *Starts with a letter B and ends with a letter B*. Bought fridge#1, fridge#1 delivered nice delivery people did not fit even though I gave the employee measurements and reassured us it would fit. I kind f had a melt down but not a big deal the delivery company was awesome and helpful and gave a shit. So not a huge deal. Bye bye fridge #1
Go back to same friggin appliance store *dumb ass* bought another fridge was never told in store that the delivery people could not install the refrigerator at time of delivery. WHAT THE F*CK???? What kind of company sells appliances only to have delivery people not able to set up the fridge. Are you friggin kidding me? This was yesterday afternoon when I found this little fact out while my delivery person was extremely unhelpful and rude all he kept saying to me is that I needed to call this number . It would have helped that is I was sent a delivery person that spoke a little bit of English. There was no way for me to communicate with him because he did not understand what I was saying. I am not being rude here I am just stating a fact. this due was RUDE from the time I answered the door I knew we were going to have a problem with him. I just got the I don't give a shit vibe you know the one I am talking about the one were is goes - I am only doing this job because I have to and I really don't give a shit that my whole days schedule has been based around this 4 hour delivery window. OH and you have all your food in an ice cooler ...Whatever! I was happy*at this point* I was getting my new fridge finally.
Oh yeah and during the time while I was trying to communicate in Italian hand signals I was also trying to prep for turkey day, running after toddler, keeping the dogs back from going after the delivery person while on the phone with said company customer service department to try and figure out what the hell went wrong. I would have NEVER purchased a refrigerator if I knew that it could not be installed by the delivery service. It was the worst day I have had in a long ass time the bitch driver made me cry and NO ONE makes me cry*ok maybe a few tings but not people I don't know* I was so over it took my awesome neighbor to calm me down and he decided to speak with them as much as he could communicate with them but he too had a hard time with it. We finally decided they were not the worth the hassle and refused the refrigerator. I popped yesterday afternoon. I was DONE with shitty customer service. I am telling you this is one of the main reasons I have turned to online shopping the customer service is just better and you can tell that some of the companies actually give a shit about you. The only bright light yesterday is when my daughter looked up at me*in between tears* she looked at me and said
"That is OK mommy.....I love you much." She gave me a huge hug....at that point nothing else mattered....
BB you can take your fridge and shove it!
JUST REACH IN AND GET IT…PLEASE
6 hours ago